This notice explains how VAVOREN handles information when you browse vavoren.com or place an order. For privacy requests, contact services@vavoren.com. Updated 3 October 2026.
Information we use
We use the contact, billing and shipping information you provide, order details, payment references and customer-service correspondence. Website systems may also process IP addresses, browser information, cookies and technical logs for website operation, security, language selection and reference-currency display.
Why we use it
We use information to process orders, arrange delivery, communicate about purchases, handle after-sales requests, maintain transaction records and protect the website. Optional newsletter subscriptions are separate from making a purchase.
Payments and service providers
Payments are handled on the selected third-party provider’s pages, currently Chain2Pay or ePayVista and their payment partners. They may perform identity checks and digital-asset conversion or settlement under their own terms and privacy notices. We receive payment references and status information; card details entered on their pages are handled by those providers. Hosting, delivery, email and other website services may process information necessary to provide their services, including outside your country.
Cookies and preferences
Cart and checkout cookies keep your shopping session working. Language and currency preferences support the display you choose. Website integrations may process additional analytics or service information; browser settings can restrict cookies, although some store functions may then stop working.
Retention and security
We retain information as needed to fulfil orders, handle support and meet applicable recordkeeping requirements. We use access controls and encrypted website connections to protect information, but no online system can guarantee absolute security.
Your requests
You can contact us to request access, correction or deletion of personal information, or exercise other rights available under applicable law. Some records may need to be retained for transactions or legal obligations. We may ask for information to verify your request.